Matrix Help

Matrix Teams

Purchase student seats, share a join code, and manage your roster.

All help topics

Teams lets a coach or program administrator pay for five or more student accounts. Each active student receives the same 300-card rolling allowance and two-job limit as Matrix Pro.

Starting a team

  1. Select at least five student seats.
  2. Choose whether the purchasing coach should receive Matrix usage as one additional paid seat.
  3. Complete the embedded monthly subscription.
  4. After Stripe confirms payment, Matrix displays and emails the reusable team code.

Joining a team

Students create and verify their own Matrix account, choose “Have a Matrix Teams code?” on the plans page, and enter the code. If a student already has a personal subscription, they can keep it or schedule cancellation at its renewal. Usage does not stack.

Managing seats

Added seats are prorated immediately. Seat reductions take effect at renewal and cannot go below five student seats or current occupancy. Removing a member ends their team entitlement immediately while preserving any personal plan and credits.

Code security

Owners can copy, resend, or rotate the code. Rotation invalidates the prior code. Repeated invalid attempts are rate-limited, and Matrix does not reveal whether a rejected code was invalid or simply full.

Still need help?

Email support@matrixdebate.com with the error code and request ID, if available.