Matrix Help

Everything you need to use Matrix well.

Connect your agent, understand usage, manage a team, and recover cleanly when work is blocked.

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Getting started

Connect Matrix to your agent, authorize it, and run the configure skill.

Billing and usage

Understand Pro, Ultra, Teams, rolling weeks, and concurrent jobs.

Billing and usage

Pay for additional completed cards and keep a balance available.

Billing and usage

Purchase student seats, share a join code, and manage your roster.

Using Matrix

A reference to the public Matrix MCP surface.

Using Matrix

What your agent should do when usage, concurrency, or evidence fails.

Using Matrix

How Matrix handles documents, durable preferences, and official Caselist access.

Trust and account

The precise meaning of Matrix’s consumer-workstation and water-use commitments.

Trust and account

What Matrix retains and how to export, delete, or secure your account.

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Quick answers about agents, evidence, billing, and support.