Matrix Help

Frequently asked questions

Quick answers about agents, evidence, billing, and support.

All help topics

Is Matrix a chatbot?

No. Matrix is a remote MCP that gives your existing agent specialized debate skills, source-faithful card cutting, configuration, memory, and file rendering.

Does Matrix replace checking the original source?

No. Matrix is designed for source fidelity, but debaters remain responsible for reviewing citations, selected evidence, and competition rules before use.

Can I use Matrix without a subscription?

Yes. Basic has no included card allowance, but you can purchase credits and pay $0.09 per successfully completed card.

Do plan cards and credits stack?

Included plan usage is used first. Credits automatically continue work after the weekly allowance is exhausted. Plans and Teams allowances do not stack with each other.

Why did my reset time move?

The underlying reset instant never moves within a rolling window. The displayed clock time can change if you update your timezone or cross a daylight-saving transition.

How do I get help?

Email support@matrixdebate.com with the error code and request ID. Do not send passwords, payment card numbers, or private credentials.

Still need help?

Email support@matrixdebate.com with the error code and request ID, if available.